Key District Documents


    View/Download Strategic Plan (12 pages, 3.23 MB PDF) 2008-2013 Strategic Plan

    The Strategic Plan is a key foundational document that serves as a blueprint to build and improve our organization. It is designed to focus our attention and guide our decision making as we continue to transform the District into a reference agency of exceptional quality and best industry practices. This plan is the result of a year-long collaborative effort between all members of our organization and commences where the previous strategic plan concluded. Information for this plan was gathered in both group settings and individual one-on-one meetings with all employees and key stakeholders of the District. The Board formally adopted this plan on February 25, 2009.

    View/Download Business Plan (79 pages, 1.32 MB PDF) 2008-2013 Business Plan

    The Business Plan is designed to guide the implementation strategy developed to accomplish the vision and goals set forth in the 2008-2013 Strategic Plan. Whereas the Strategic Plan describes our dreams, the Business Plan details our action plans, defines our facility, apparatus and equipment needs, outlines our personnel and funding requirements, and provides a comprehensive method to measure our progress. Planning and control processes include 189 specific goal statements and performance indicators to chart and monitor our course. The Business Plan aims to further integrate and align agency focus around the five major goal areas identified in the Strategic Plan and reinforces our commitment to achieving results through the use of rigorous performance measures and information-led management techniques being pioneered by the District.

    View/Download Self-Assessment Manual (360 pages, 2.52 MB PDF) Self-Assessment Manual

    By addressing critical questions, the Self-Assessment Manual (SAM) contains detailed evaluations of all District programs and activities and compares our effectiveness next to the best practices in the industry. The findings from these evaluations form the basis for future goals and planning activities of the District in a focused, organization-wide effort to understand and improve the quality of our services. Where practices were found to be deficient, specific action plans for tangible improvement were developed and incorporated into the 2008-2013 Business Plan. These action plans can be found in the Goals and Performance Indicators section of the Business Plan beginning on page 15. The methodology used to prepare and present the SAM is consistent with the Center for Public Safety Excellence (CPSE) and the Commission of Fire Accreditation International (CFAI) model (7th Edition).

    The final Accreditation Report prepared by the CFAI Peer Assessment Team and presented to the full commission in Chicago on August 26, 2010 is also available for review.


    Comprehensive Annual Financial Report

    The Comprehensive Annual Financial Report (CAFR) presents the financial position of the District as well as significant demographic and statistical information to help the reader understand the financial health and operational condition of the District. The CAFR also offers residents and other interested parties extensive historical data about the District.

    The District was awarded a Certificate of Achievement for Excellence in Financial Reporting by the Government Finance Officers Association (GFOA) for its 2015 CAFR. This was the fifteenth such consecutive award for the District. The GFOA established the Certificate of Achievement for Excellence in Financial Reporting Program in 1945 to encourage and assist state and local governments to go beyond the minimum requirements of generally accepted accounting principles to prepare comprehensive annual financial reports that evidence the spirit of transparency and full disclosure and then to recognize individual governments that succeed in achieving that goal.

    Previous award-winning CAFRs for 2015, 2014,2013,2012,2011,2010,2009,2008,2007,2006 and 2005 are also available.

    Annual Operating Budget

    The Annual Operating Budget is a detailed public plan of the expected revenues and intended expenditures of the District for each fiscal year, which begins July 1st and ends June 30th. The development and ultimate adoption of the budget requires considerable effort by the entire management team and the Board of Directors. The budget represents a one year implementation of the Business Plan stated in monetary terms.

    Previous budgets for FY 2015-2016, FY 2014-2015, FY 2013-2014,FY 2012/2013,FY 2011/2012,FY 2010/2011 and FY 2009/2010 are also available for review or download.


    View/Download Standards of Cover (90 pages, 1.12 MB PDF) Standards of Cover

    The Standards of Cover (SOC) establishes written policies and procedures that define the distribution, concentration and deployment of District resources. The fundamental purpose of an SOC analysis is to determine whether an agency is prepared to provide a level of service commensurate with its responsibilities, risks and service level objectives. This study has a broad set of long-range applications including performance benchmarking, land use planning, CFAI accreditation and Insurance Services Office (ISO) compliance.

    Senate Bill 272

    SB 272, Hertzberg. The California Public Records Act: local agencies: inventory.
    Existing law, the California Public Records Act, requires state and local agencies to make their records available for public inspection, unless an exemption from disclosure applies. The act declares that access to information concerning the conduct of the people’s business is a fundamental and necessary right of every person in this state.
    1500 Bollinger Canyon Road, San Ramon CA 94583
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