By addressing critical questions, the Self-Assessment Manual (SAM) contains detailed evaluations of all District programs and activities and compares our effectiveness next to the best practices in the industry. The findings from these evaluations form the basis for future goals and planning activities of the District in a focused, organization-wide effort to understand and improve the quality of our services. Where practices were found to be deficient, specific action plans for tangible improvement were developed and incorporated into the 2008-2013 Business Plan. These action plans can be found in the Goals and Performance Indicators
section of the Business Plan beginning on page 15. The methodology used to prepare and present the SAM is consistent with the Center for Public Safety Excellence (CPSE) and the Commission of Fire Accreditation International (CFAI) model (7th Edition).
The final Accreditation Report
prepared by the CFAI Peer Assessment Team and presented to the full commission in Chicago on August 26, 2010 is also available for review.